Too restrictive permission during new S3 bucket creation on AWS

Incident Report for Divio Status Page

Resolved

This incident has been resolved.

Posted Apr 28, 2023 - 09:50 UTC

Update

We are continuing to work on a fix for this issue.

Posted Apr 24, 2023 - 13:42 UTC

Identified

We have identified an issue with too restrictive permissions for newly created S3 buckets on AWS. This issue prohibits users to fully use the bucket as intended. Existing buckets are not effected by the issue.

We are working on a permanent solution. In the meantime, please reach out via support if you encounter a permission problem with a newly created bucket.

Posted Apr 24, 2023 - 13:07 UTC

This incident affected: Customer Sites (US AWS) (Media Files (S3)), Customer Sites (EU AWS) (Media Files (S3)), and Customer Sites (UK AWS) (Media Files (S3)).