All Systems Operational
Customer Sites (US AWS) Operational
Deployment ? Operational
Hosting ? Operational
Media Files (S3) ? Operational
Customer Sites (EU AWS) Operational
Deployment ? Operational
Hosting ? Operational
Media Files (S3) ? Operational
Customer sites (CH) Operational
Deployment Operational
Hosting Operational
Media files (pithos) Operational
Divio Control Panel (control.divio.com) ? Operational
Divio App Operational
Divio CLI Operational
Divio Static ? Operational
Divio Website ? Operational
Divio Support (support.divio.com) Operational
django CMS demos Operational
Infrastructure Providers Operational
AWS ec2-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS route53 Operational
AWS rds-eu-west-1 Operational
Datacenter Z├╝rich ? Operational
Exoscale Operational
External Services Operational
Python Infrastructure pypi.python.org Operational
GitHub Operational
DNSimple Name Servers Operational
@getsentry API Operational
Intercom Intercom APIs Operational
Intercom Intercom message delivery Operational
Intercom Intercom web application Operational
Intercom Intercom Mobile APIs Operational
Let's Encrypt Operational
PagerDuty Integration API Operational
PagerDuty Notification Delivery Operational
PagerDuty REST API & Web Application Operational
Datadog Alerting Engine Operational
Datadog API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
US websites response time (95%)
Fetching
EU websites response time (95%)
Fetching
Past Incidents
Mar 24, 2019

No incidents reported today.

Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019
Resolved - This incident has been resolved.
Mar 21, 16:19 UTC
Update - We are continuing to monitor for any further issues.
Mar 21, 12:37 UTC
Monitoring - We have experienced an outage on our Control Panel.

This has not affected customer websites (except SSO login) or websites' data.

However, we have had to restore from a backup of Control Panel data. This means that we have lost data for Control Panel actions and configuration since 2019/03/21 at 03.00 UTC. If this has affected your projects or organisations on Divio Cloud, please let us know.

The following could be affected: newly created projects, updated environment variables, new user registrations and collaborators, updated domains.

Please note that contents of Git repositories - i.e. the codebase of any projects - have *not* been affected.

The Control Panel is now otherwise functioning as expected.

Please accept our apologies for the inconvenience.
Mar 21, 12:37 UTC
Identified - We have identified data corruption on our Control Panel, and are restoring from a backup. This does not affect your websites (except SSO login) or your websites' data.
Mar 21, 12:16 UTC
Update - We are continuing to investigate this issue.
Mar 21, 11:07 UTC
Investigating - We are currently investigating this issue.
Mar 21, 10:07 UTC
Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019
Resolved - This incident has been resolved.
Mar 13, 19:19 UTC
Update - We are continuing to investigate this issue.
Mar 13, 18:46 UTC
Investigating - We are currently investigating this issue.
Mar 13, 18:39 UTC
Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.