Intermittent database issues

Incident Report for Divio Status Page

Resolved

This incident has been resolved.
Posted Jul 28, 2020 - 17:33 UTC

Update

The upstream issue has been resolved (https://status.aws.amazon.com/). We are working to restore full redundancy on the affected region.
Posted Jul 28, 2020 - 13:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 28, 2020 - 10:15 UTC

Identified

An AWS DNS issue has been identified as the cause.
Posted Jul 28, 2020 - 09:27 UTC

Investigating

We are currently investigating an intermittent database issue affecting some customers' sites.
Posted Jul 28, 2020 - 09:11 UTC
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