Reachability issues due to intermittent .io TLD resolution

Incident Report for Divio Status Page

Resolved

This incident has been resolved.

Posted Apr 01, 2019 - 21:48 UTC

Update

We are continuing to monitor for any further issues.

Posted Apr 01, 2019 - 19:05 UTC

Monitoring

We are no longer experiencing intermittent DNS resolution issue, but are still monitoring the situation.

Posted Apr 01, 2019 - 19:04 UTC

Investigating

Website configured to point to Divio Cloud through CNAME records in the form *.aldryn.io may experience intermittent reachability issues due to an issue with the .io TLD nameservers.

Posted Apr 01, 2019 - 14:11 UTC

This incident affected: Customer Sites (EU AWS) (Hosting), Customer Sites (US AWS) (Hosting), and Customer Sites (CH) (Hosting).