Update - The services in the European region have been fully restored.
Mar 19, 16:09 UTC
Update - Nearly all our services are now either available as normal or can be enabled on request, as appropriate.

Our team continue to work towards a permanent safe resolution of the issue.
Jan 17, 09:23 UTC
Update - Following further work to mitigate the Spectre/Meltdown vulnerabilities, we are able to report the following status:

Project creation, deployments and Git commit access are available as normal for projects in our US region.

Project creation, deployments and Git commit access can be enabled on-demand on a per-project basis for projects in our EU region.

Addon uploads can be enabled on a per-user basis, on demand

Cron jobs continue to run as normal, but creation remains disabled pending a patch.

SSH access remains disabled, pending a patch

Please contact our support to request any on-demand access.

We thank our customers for their continued patience while we work to restore safe access to all our services.
Jan 15, 14:24 UTC
Update - We have now been able to lift restrictions on projects running on our US region cloud, meaning that deployment and other Control Panel administration actions are available once more for those projects.

Sites in other regions remain in maintenance mode however, and some other restrictions such as SSH access will also remain in place for the time being.

We are making progress towards fully restoring user access to all our services.

We appreciate the disruption that this has caused, and sincerely thank all our customers for their patience while the issue is on-going. Security remains our top priority, and we believe it's a value shared by our users.
Jan 10, 15:16 UTC
Monitoring - Please see our full statement on Spectre/Meltdown at https://www.divio.com/en/blog/statement-on-spectre-meltdown/
Jan 4, 11:07 UTC
Customer Sites (US AWS) Operational
Deployment   ? Operational
Hosting   ? Operational
Media Files (S3)   ? Operational
Customer Sites (EU AWS) Operational
Deployment   ? Operational
Hosting   ? Operational
Media Files (S3)   ? Operational
Customer sites (CH) Operational
Deployment   Operational
Hosting   Operational
Media files (pithos)   Operational
Divio Control Panel (control.divio.com)   ? Operational
Divio App   Operational
Divio CLI   Operational
Divio Static   ? Operational
Divio Website   ? Operational
Divio Support (support.divio.com)   Operational
django CMS demos   Operational
Infrastructure Providers Operational
AWS ec2-us-east-1   Operational
AWS rds-us-east-1   Operational
AWS route53   Operational
AWS rds-eu-west-1   Operational
Datacenter Zürich   ? Operational
Exoscale   Operational
External Services Operational
Python Infrastructure pypi.python.org   Operational
GitHub   Operational
DNSimple Name Servers   Operational
@getsentry API   Operational
Intercom Intercom APIs   Operational
Intercom Intercom message delivery   Operational
Intercom Intercom web application   Operational
Intercom Intercom Mobile APIs   Operational
Let's Encrypt   Operational
PagerDuty Integration API   Operational
PagerDuty Notification Delivery   Operational
PagerDuty REST API & Web Application   Operational
Datadog Alerting Engine   Operational
Datadog API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
US websites response time (95%)
Fetching
EU websites response time (95%)
Fetching
Past Incidents
Jul 18, 2018

No incidents reported today.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.

Jul 4, 2018

No incidents reported.