January 2017

No incidents reported for this month.

December 2016

[Scheduled] Maintenance on control.divio.com
The scheduled maintenance has been completed.
Dec 9, 05:00-05:22 UTC

November 2016

No incidents reported for this month.

October 2016

TLD provider for .io domains is not responding to queries
This incident has been resolved.
Oct 28, 09:08-14:58 UTC
[Scheduled] Storage provisioning for EU database cluster
The scheduled maintenance has been completed.
Oct 27, 09:00-09:37 UTC
Various 3rd party services failing due to DDoS attack
DynDNS has reported the issue as resolved.
Oct 21, 13:25 - Oct 22, 03:15 UTC

September 2016

Intermittent connectivity loss for our US region
This incident has been resolved.
Sep 26, 12:35-13:26 UTC
Intermittent connectivity loss for our CH/ZH datacenter
Our upstream service provider has completed the maintenance on all network infrastructure and is monitoring the connectivity from its end.
Sep 18, 15:15-21:06 UTC
[Scheduled] Loadbalancer software upgrade
Our load balancers were successfully upgraded, normal operation is restored.
Sep 8, 07:59-08:08 UTC

August 2016

Elevated failure rates during website creation/first deployment
This incident has been resolved.
Aug 16, 19:06 - Aug 17, 07:16 UTC

July 2016

No incidents reported for this month.

June 2016

Temporary outage
This incident has been resolved.
Jun 27, 14:42-14:47 UTC
Elevated error rates during backing services provisioning
This incident has been resolved.
Jun 16, 21:15 - Jun 17, 05:09 UTC

May 2016

Elevated error rate during deployment
We have deployed a fix and ensured the deployments are working correctly again on all regions.
May 2, 09:54-10:46 UTC

April 2016

EU Region - Slow Deployments
This incident has been resolved.
Apr 8, 07:35-07:50 UTC

March 2016

[Scheduled] Follow-up maintenance
The scheduled maintenance has been completed.
Mar 24, 11:00-11:31 UTC
[Scheduled] Software Upgrade on Control Panel, Login and Static
The scheduled maintenance has been completed.
Mar 23, 09:38-09:40 UTC

February 2016

Partial outage of some websites
This incident has been resolved.
Feb 15, 08:33-21:00 UTC
Connectivity issues to database and Redis
This incident has been resolved.
Feb 9, 10:33-10:42 UTC

January 2016

[Scheduled] Disk upgrade on control.aldryn.com
The scheduled maintenance has been completed.
Jan 21, 08:37-09:03 UTC
[Scheduled] Database security upgrade
Maintenance completed without downtime.
Jan 18, 12:31-13:09 UTC
Partial outage
all systems nominal
Jan 18, 08:44-09:22 UTC
Connectivity issues to internal PyPI server
We have resolved the connectivity issues to the internal PyPI server and deployments are fully operational again.
Jan 10, 13:05-13:46 UTC

December 2015

Database cluster outage
This incident has been resolved.
Dec 11, 05:42-06:03 UTC
control.aldryn.com outage due to db connection problems
This incident has been resolved.
Dec 7, 12:26-12:28 UTC

November 2015

General Connectivity Issues
This incident has been resolved.
Nov 19, 18:02-20:58 UTC
Cannot create new websites
The websites creation/copying issue has been resolved. The functionality is now fully usable again.
Nov 17, 10:07-10:45 UTC
[Scheduled] short control.aldryn.com downtime due to server maintenance
The scheduled maintenance has been completed.
Nov 9, 13:39 UTC

October 2015

Short outages due to upstream maintenance
This incident has been resolved.
Oct 26, 07:01-13:48 UTC
deployments failing
We have fixed the remaining issues and all systems are back up and running.
Oct 9, 12:50-14:49 UTC
Website outage
This incident has been resolved.
Oct 9, 10:12-12:59 UTC

September 2015

No incidents reported for this month.

August 2015

Docker API Errors
This incident has been resolved. We will continue the investigation to eliminate the root cause of the incident.
Aug 12, 01:12-03:05 UTC

July 2015

control.aldryn.com not reachable
This incident has been resolved.
Jul 30, 08:19-12:16 UTC
Customer Site outage
All live sites are back up and deployments are working again. We're still scaling/testing stage sites.
Jul 10, 07:43-12:47 UTC
Customer site media files issues
The issue has been fixed and the serving of media files is fully operational.
Jul 9, 09:39-09:46 UTC

June 2015

No incidents reported for this month.

May 2015

Connectivity Issues on customer sites
The upstream problem has been now also been resolved and we've switched back to our regular setup.
May 27, 09:21-12:50 UTC
Downtime due to emergency reboot of VMs by our cloud provider
This incident has been resolved.
May 14, 23:31 - May 15, 03:59 UTC

April 2015

[Scheduled] Control Panel Disk Upgrade
The scheduled maintenance has been completed.
Apr 30, 07:30-08:00 UTC
[Scheduled] Control Panel upgrade
The scheduled maintenance has been completed.
Apr 21, 06:54-08:44 UTC
[Scheduled] Database server upgrade
Checks show all sites are back up. Downtime was only 3min.
Apr 7, 09:04-09:14 UTC

March 2015

[Scheduled] Control Panel Upgrade
The scheduled maintenance has been completed.
Mar 11, 17:33 UTC
[Scheduled] Server reboots
The scheduled maintenance has been completed.
Mar 3, 08:36-13:36 UTC
[Scheduled] Restart Deployment System
The scheduled maintenance has been completed.
Mar 3, 08:10 UTC

February 2015

New Deployments Failing
We've fixed the issue. It had to do with an upgraded library that caused authenticated pushes to our private docker image registry fail. We've reverted to the known working version. All systems are operational again. Sorry for the inconvenience.
Feb 10, 23:28 - Feb 11, 00:30 UTC
Emergency disk upgrade on one of our database servers
We've freed up diskspace instead of upgrading the disk, since this meant no hard downtime.
Feb 5, 09:02-09:24 UTC
[Scheduled] Scheduled Maintenance for control.aldryn.com
The scheduled maintenance has been completed.
Feb 4, 14:01-15:01 UTC

January 2015

No incidents reported for this month.

December 2014

Our DNS provider is having a system-wide DNS outage
Our DNS Providers reports all systems are operational again. We'll investigate options to make our DNS situation less dependant on one provider.
Dec 1, 19:37 - Dec 2, 08:13 UTC

November 2014

No incidents reported for this month.

October 2014

[Scheduled] Database Migration of App Controller
Completed yesterday on time.
Oct 14, 15:00 - Oct 15, 06:34 UTC

September 2014

Partial Outage due to RackSpace Server Farm Restarts
All of Aldryn infrastructure is now back up and hosted websites are coming back up.
Sep 28, 20:13-21:43 UTC
Partial outage due to a DoS-Attack on DNSimple
This incident has been resolved.
Sep 20, 11:45-14:31 UTC

August 2014

server outage
The physical server that was running our VPS handling file uploads for customer sites went down yesterday. The outage caused a cascade effect to do with thumb-nailing on the deployed sites. Unfortunately restoring from a backup took about the same amount of time as our cloud provider took to solve the problem. The VPS has since been restored and all system are operational again. In the coming weeks we will work on distributing those services more, so such outages don't affect the system as a whole anymore. We plan to have full redundancy on those systems before we leave beta state. We're very sorry for the inconvenience.
Aug 12, 16:23 - Aug 13, 16:38 UTC

July 2014

No incidents reported for this month.

June 2014

No incidents reported for this month.

May 2014

app-controller server down
This incident has been resolved.
May 29, 21:14-22:25 UTC
[Scheduled] Database Server restart
Due to timing problems this maintenance had to be postponed.
May 19, 20:45 UTC

April 2014

Sites Downtime
Due to a redis database failure we experienced a downtime from 2014-04-23 02:49 until 05:23 (CET). The Service has been restored. Sorry for the inconvenience.
Apr 23, 03:33 UTC
Failing deployments
This incident has been resolved.
Apr 22, 13:27-17:14 UTC
short outage while we upgrade our app-controller server
This incident has been resolved.
Apr 9, 05:05-05:26 UTC

March 2014

Deployments of sites failing
This incident has been resolved.
Mar 7, 20:48 - Mar 8, 20:56 UTC
Site Deployments Failing
This incident has been resolved.
Mar 7, 14:58-17:24 UTC
Deployments of sites failing
we downgraded to djangocms-googlemaps 0.0.1 and will fix the migration issue in djangocms-googlemaps 0.0.2 asap.
Mar 6, 16:06-17:01 UTC
failing deployments (already deployed sites unaffected)
There was an issue with the new redis service. We're deactivated it for the time being.
Mar 6, 08:17-12:10 UTC
[Scheduled] Updates to Infrastructure
The scheduled maintenance has been completed.
Mar 6, 08:15 UTC

February 2014

[Scheduled] package server update
The scheduled maintenance has been completed.
Feb 25, 11:16 UTC
site deployments failing
The package server is back up. Deployments should be back to normal.
Feb 24, 08:16-12:52 UTC

January 2014

No incidents reported for this month.

December 2013

No incidents reported for this month.