The physical server that was running our VPS handling file uploads for customer sites went down yesterday. The outage caused a cascade effect to do with thumb-nailing on the deployed sites.
Unfortunately restoring from a backup took about the same amount of time as our cloud provider took to solve the problem. The VPS has since been restored and all system are operational again. In the coming weeks we will work on distributing those services more, so such outages don't affect the system as a whole anymore.
We plan to have full redundancy on those systems before we leave beta state.
We're very sorry for the inconvenience.
Aug 12, 16:23 - Aug 13, 16:38 UTC